support.roli.comSupport : ROLI Support

ROLI Support Welcome Login Home Solutions Forums What is the issue you’re experiencing today? Enter your search term here... Search Knowledge base. Getting Started LUMI Keys 7 Using LUMI Keys with ROLI Dashboard How to activate pitch bend and MPE features on the LUMI Keys Studio Edition Updating LUMI Keys firmware using ROLI Dashboard How to update LUMI Keys firmware using the LUMI app Recording a track with LUMI Keys Studio Edition See all 7 articles My ROLI Account 1 Resetting your password LUMI App 4 Getting started with the LUMI app LUMI App supported devices How to redeem your LUMI Membership code How to cancel your LUMI Membership BLOCKS 2 Can I change the arrangement of the pads on my Blocks? Getting Started with BLOCKS Charging 2 Charging BLOCKS Charging LUMI Keys MIDI and Bluetooth 2 MIDI-over-Bluetooth: Connecting and pairing with ROLI instruments Connecting the RISE 2 via Bluetooth Installing 5 How to redeem your software serials Installing the Seaboard RISE/GRAND Software Downloading Ableton Live Lite 11 bundled with RISE 2 Installing Equator2 from ROLI Connect Installing ROLI Studio from ROLI Connect Manuals 10 Seaboard RISE 2 Creator Manual ROLI Dashboard Creator Manual Control Blocks (Live, Loop, Touch) Creator Manual Seaboard Block Creator Manual Seaboard RISE Creator Manual See all 10 articles Setting up software 4 Getting Started With Equator Using BLOCKS with Equator Using ROLI Dashboard Getting Started with ROLI Connect Care and cleaning tips 1 Care and cleaning tips Sales, delivery and returns Sales 5 Where can I find a flight case for my Seaboard GRAND? Why was my purchase declined? BLOCKS CE Declaration of Conformity Seaboard RISE 2 EC Declaration of Conformity LUMI Keys EC Declaration of Conformity Delivery 2 Delivery Information Do you ship to my country? Warranty & Returns 4 I’m thinking of selling my ROLI instrument Return an item purchased on ROLI.com Return an item purchased on playlumi.com Holiday Return Policy 2023 Product Information Seaboard RISE 2 4 Seaboard RISE 2 FAQs Seaboard RISE 2 - Firmware Release Notes Using pedals with the Seaboard RISE 2 No sound from Seaboard RISE 2 LUMI Keys 2 LUMI Keys 1 and LUMI Keys Studio Edition compared LUMI Keys Frequently Asked Questions Equator2 7 Equator2 Online Manual Equator2 FAQs Equator2 Troubleshooting Equator2 Tutorial Videos Equator2 Update Release Notes See all 7 articles ROLI Studio 3 ROLI Studio Player Creator Manual Using ROLI Studio Player to control other plugins Using BLOCKS and RISE with ROLI Studio Player ROLI Connect 4 What Is ROLI Connect? Installing Soundpacks from ROLI Connect Check ROLI Connect is up to date Updating to ROLI Connect 1.3.0 Equator 4 Equator Player Presets How many authorizations does Equator include? Equator Player support What do the MIDI settings mean in Equator? Strobe2 1 Strobe2 FAQs Seaboard RISE 6 Charging the RISE Slide: Absolute vs. Relative The Touch Faders and XY Touchpad Seaboard RISE FAQs The Power/Mode Button See all 6 articles BLOCKS 6 Lightpad Block and Lightpad Block M Compared Seaboard Block, RISE and RISE 2 Compared Seaboard Block Frequently Asked Questions Songmaker Kit Mode BLOCKS Power and Mode Button Lights See all 6 articles NOISE 5 How to navigate in NOISE How to record in NOISE NOISE Commands: Arp, Chord, & Scale Are NOISE and Equator presets transferable? Using NOISE with Ableton Link Seaboard 5D 0 Seaboard GRAND 1 Measurements of the Seaboard GRAND What is....? 6 What is 5D Touch? What is MPE? What is a multi-timbral instrument? Expressive polyphony vs. conventional polyphony What is a DNA connector? See all 6 articles System & Power Requirements 5 Minimum System Requirements for ROLI Software Seaboard GRAND Power Requirements Seaboard RISE Power Requirements ROLI hardware battery information ROLI software and Apple Silicon M1/M2 compatibility Learning Hub 1 Learning Hub Playing ROLI Instruments Sounds 12 Equator: Assigning Modulation Equator: Controlling Equator’s effects with a Seaboard RISE Equator: Creating Sounds Equator: Recreating Classic Sounds Equator: What is affecting my sound? See all 12 articles Playing Techniques 8 Staying in Tune Seaboard Playing Techniques Transposing by semitones Semitone Legato - How to play adjacent semitones (minor seconds) Switching Octaves See all 8 articles Using with Third Party Products General 12 Compatible synths, DAWs and instruments Third-party setup videos What MIDI messages do Seaboards and Lightpads transmit? Controlling your instrument with the Seaboard or Lightpad Setting a channel range in ROLI Dashboard See all 12 articles Desktop Apps 68 Aalto: Using BLOCKS with Aalto Aalto: Using the Seaboard RISE & GRAND with Aalto Ableton: Using BLOCKS as Melodic Instruments in Ableton Live Ableton: How to redeem your copy of Ableton Live Lite Ableton: How to control Ableton Live 10’s Wavetable with a Seaboard See all 68 articles Hardware 8 Connecting the Seaboard or Lightpad to a modular synth Using USB to connect the Seaboard to other USB devices Expert Sleepers: Using BLOCKS with the Expert Sleepers FH-1 Expert Sleepers: Using the Seaboard RISE & GRAND with the Expert Sleepers FH-1 Futuresonus: Using the Seaboard RISE & GRAND with the Futuresonus Parva See all 8 articles Mobile Apps 4 Recommended mobile apps Using the Seaboard RISE as a wireless MIDI input for other iOS apps GarageBand iOS: LUMI, BLOCKS and RISE GeoShred: Using the Seaboard and Lightpad Block with GeoShred Developers 2 BLOCKS Developer FAQ What is Littlefoot? Troubleshooting LUMI 6 LUMI App: How to resolve Bluetooth connection issues (iOS/Android) LUMI App: How to resolve audio issues (iOS/Android) LUMI App for Android: Compatibility issues Recovering your LUMI Keys Resetting LUMI Keys See all 6 articles RISE 7 Updating Seaboard RISE firmware Reversing a sustain pedal’s polarity My Seaboard Glides to the wrong notes Resetting the Seaboard RISE (25, 49 and RISE 2) Seaboard RISE: Adjusting sensitivity See all 7 articles BLOCKS 7 Updating BLOCKS Firmware My Blocks Aren’t Charging Live/Loop/Touch Blocks aren’t connecting to NOISE My Blocks are behaving unexpectedly I cannot update my Block’s firmware See all 7 articles Desktop Software 14 Equator: Finding the VST or AU Plugin Equator isn’t connecting to the Seaboard Common issues with Windows ROLI Studio/Equator2 fails to authorise Equator: "MIDI out of range" message See all 14 articles Support 1 Contacting support Registration & Data 4 Finding the serial number on ROLI products I can’t register my product Protecting minors with ROLI accounts Data deletion, correction and privacy MIDI and Bluetooth 2 Troubleshooting MIDI-over-Bluetooth connections Latency FXpansion General 2 FXpansion license transfers FXpansion legacy products License Manager / Authorization 3 Authorization file issues Offline authorization Authorizing FXpansion products Geist2 1 How to route Geist2 pads to individual channels in Logic Strobe2 2 Strobe2 AU missing Strobe2 Player support Cypher2 3 Creating a 2D sound from scratch How to play Cypher2 with a Seaboard RISE Cypher2 Player support Community forums Showing recent updates Start a new topic ROLI forums Announcements 14 Strobe2 & Cypher2 Public Beta v2.6.1.7 released Posted by Deleted Agent , about 3 years ago Last Reply by Deleted Agent about 3 years ago macOS 11 Big Sur and Apple Silicon M1/M2 compatibility Posted by Deleted Agent , over 3 years ago Last Reply by Deleted Agent over 3 years ago BLOCKS Firmware 0.4.5 Released Posted by Marcus , over 4 years ago Last Reply by MooJaa almost 4 years ago See all 14 topics Home Solutions Forums Cookie policy We use cookies to try and give you a better experience in Freshdesk. You can learn more about what kind of cookies we use, why, and how from our Privacy Policy . If you hate cookies, or are just on a diet, you can disable them altogether too. Just note that the Freshdesk service is pretty big on some cookies (we love the choco-chip ones), and some portions of Freshdesk may not work...